Job Description

Posted 3 days ago

The purpose of the Project Manager is to lead and orchestrate the seamless execution of client campaigns within our agency by ensuring that client deliverables are not only met on time and within budget but also reflect the highest standards of quality synonymous with the agency. 

The purpose of the Project Management Department in Delivery is Prediction. By anticipating resource needs, timeline adjustments, and potential challenges, the department ensures projects are delivered on time, within  scope, and on budget. This predictive approach drives efficiency, aligns efforts across teams, and fosters proactive  decision-making. Ultimately, it minimizes risks, optimizes performance, and enhances client satisfaction by maintaining clear foresight throughout the project lifecycle.

The role contributes significantly to the agency’s overall success by ensuring the smooth and timely execution of  client campaigns, upholding quality standards, and fostering effective communication across all stakeholders. 

Working Shift: 8:00 AM – 5:00 PM EST

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Responsibilities:

• Project Management and Planning 
• Develop a detailed project plan to track progress. 
• Ensure that all projects are delivered on time, within scope and budget. 
• Manage on-time deliverables. 
• Align project plans with resources and financials to optimize profitability and operational efficiency, such  as calculating the media relations hours to assist Operations in scaling expansion efforts and hiring for proper division staff utilization and capacity planning. 
• Observing and ensuring project deliverables are completed and that they adhere to standards, in  coordination with agency standards, in liaison with Delivery departmental leaders and Operations. 
• To Efficiently ensure approved press releases are scheduled on time for distribution, demonstrating a proactive approach to maintaining precise campaign timelines and optimizing strategic impact. 
• Status Report Compilation: Preparing status reports by gathering, analyzing, and summarizing relevant information. 
• Project Management System Utilization 
• Managing the Project Management System to full capacity to facilitate efficient planning, tracking, and execution of all PR campaign projects. 
• Utilize the Project Management System as a single source of truth in real-time for all PR campaign projects. 
• Uploading New Client SOW in accordance with campaign templates set up in the project management system. 
• Integration: Connects project management system with everyday tools to reduce manual tasks and  accelerate customer value delivery. 
• Coordination and Communication 
• Establish and sustain proactive and transparent communication channels with clients, writers, Deputy  Chief Strategist, and Media Relations Strategist.  
• Foster effective collaboration with internal teams to  facilitate a streamlined workflow, promptly  addressing and resolving any potential issues that may arise.  
• Facilitate the onboarding process for new clients, ensuring a seamless integration into the established operational framework. 
• Strategically oversee and monitor the progression of upcoming press releases, deliverables, articles, and tasks to ensure adherence to established timelines. 
• Coordinating with team members to make sure that all parties are on track with project requirements, deadlines, and schedules. 
• Meeting with project team members to identify and resolve issues pertaining to deliverable timelines and execution. 
• Facilitate the seamless flow of information by promptly sending Completed Staff Works (CSWs) to clients for approval, and skillfully implement feedback to enhance project deliverables. 
• Implement proactive follow-up procedures for outstanding press releases or pending client approvals, employing decisive actions to safeguard campaign schedules. 
• Ensures accountability and crafts exceptional customer experiences throughout the onboarding process. 
• Managing customer satisfaction within the project transition period. 
• Documenting and following up on important actions and decisions from meetings. 
• Scheduling Meetings/Calls. 
• Organizing stakeholder meetings. 
• Financial Oversight 
• Exercise vigilant control over Cost of Goods (COGS), tracking expenditures to guarantee alignment with budgetary constraints, fostering financial transparency and accountability. 
• Calculate Value of Service Delivered. 
• Administrative and Support Tasks 
• Preparing necessary presentation materials for meetings. 
• Filing in SharePoint according to the naming convention. 
• Ensure the continuous update and meticulous maintenance of critical systems, including Client Account Sheets (CAS), Press Tracker, Project Management System, and Delivery Schedule. 
• Update Client Account Sheets (CAS); retiring CASs when campaigns completed. 
• Tech-Savvy: Skilled in leveraging project management software, data analytics, and automation tools. 
• Financial Acumen: Expertise in budgeting, cost management, and financial planning to ensure project profitability. 
• Communication Skills: Clarity and articulation, active listening, conflict resolution. 
• Leadership and Decision-Making: Influence and motivation, accountability, decision-making. 
• Problem-Solving and Adaptability: Analytical thinking, adaptability. 
• Organization and Time Management: Prioritization, attention to detail, efficiency, proactive planning. 
• Interpersonal Skills: Empathy, team collaboration, patience. 
• Emotional Intelligence: Self-awareness, resilience, social awareness.

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About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.

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